⚠️ IMPORTANT:
👉 If you have a main domain and you want to link it to the shop's domain:
For example, if you already have a domain books.com and you want the shop's domain to be digital.books.com you must have access to your domain provider or manager.
👉 On the other hand, if you want to keep the domain we provide you with "publica.la" but you want to change the shop's slug (for example if your current domain is tienda.publica.la and you want to change it to tiendadigital.publica.la), you can contact us at [email protected] and we´ll do it for you.
Go to Control Panel -> Settings -> Basic
Copy the URL information that appears in the "subdomain" field, you will need it for the following steps.
From your domain administrator
You will need to create a CNAME record pointing to the subdomain obtained in the previous step
For example: CNAME -----> alephdigital39980.app.publica.la
⚠️ If you need assistance with this step, you should contact your domain provider's support team and tell them that you need to create a CNAME record pointing to your shop's subdomain, e.g.: alephdigital39980.app.publica.la
Standard steps in your domain administrator:
Log in to your domain provider account.
Locate your DNS settings: Find your domain's administration area, DNS settings or similar function.
Change your CNAME record www to point to your subdomain (example: your-library-name-123.app.publica.la). Oftentimes you will just need to enter the www prefix without the dot, but for some domain providers you will need the full subdomain.
Always save the CNAME record (normally by clicking on "Save" or "Add record" or any similar action).
👉 Use existing entries as a guide or follow the instructions of your domain provider.
Tip: CNAME records must always point to a domain name, never to an IP address.
It can take up to 48 hours for your custom domain to point to the shop. You can check that everything went well by using the DNS checker, or Whatsmydns tools. There you can check if the domain propagated correctly.
From your store or library :
4. Go back to your publica.la shop Control Panel to finish setting up your final domain. In the Final domain field whrite down or paste the domain you set up with CNAME record (for example: alephdigital.com).
5. Remember to save your changes.
That's it! Once it is propagated, it will be ready to be used.
CLARIFICATIONS:
In case you would like the principal domain to direction you to example.com to your store, you must create a subdomain such as www.example.com (where the subdomain would be normally "www") and the CNAME with the principal domain. Then you must redirect example.com to www.example.com
In order for your readers to have a better experience and for search engines not to have problems finding your final domain, we recommend that you do not use the characters - or _ as these confuse various search engines.
We will generate the SSL certificate for you free of charge. At the moment it is not possible to add certificates issued by other entities.
You must generate the CNAME record without proxy (grey cloud) at least temporarily so that our system can validate the domain and issue the SSL certificate.
If you encounter problems creating the CNAME record, we strongly recommend that you consult your domain provider's help or support centre.
We hope you have found this tutorial to be easy to follow. Please email us at [email protected] in case you have any questions.