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Articles on:Troubleshooting end user requests
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  • Your account and payments
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  • Troubleshooting end user requests
  • Customize your store
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  • Physical book stores
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  • Troubleshoot end user requests
  • B2B Sales
  • How To Sign In To The App
    Home Troubleshoot end user requests 3. How to sign in to the app How to sign in to the app Discover the different login methods available on the publica.la Reader app. Last updated 4 months ago The app offers different login methods to suit different user needs. In this article we will look into these different methods and learn how to use each one. The first thing you need to do is download the app on your Android or iOS moFew readers
  • Add A Link To Whatsapp
    Home Troubleshoot end user requests 3. Add a link to Whatsapp Add a link to Whatsapp In this article, we show you how to add a Whatsapp button so you can be one click away from your reader users. Last updated 4 months ago We will guide you step by step on how to add a button like this: 1. Go to ControFew readers
  • How To Redeem Discount Coupons
    Home Troubleshoot end user requests 3. How to redeem discount coupons How to redeem discount coupons Last updated 4 months ago 1. Log in to the shop and click on Sign in. If you have not yet registered, create your user with a Google account, Facebook account or with an email and password. 2. Browse the content on the shelves or use the filters to search for ebooks. If the shop has subscriptions available, you caFew readers
  • Add A Featured Informative Message
    Home Troubleshoot end user requests 3. Add a featured informative message Add a featured informative message In this article we will show you how to add an informative message above the store navigation bar. Last updated 4 months ago This feature can be used to highlight important information for users, provide a link or simply add desired text. We are going to show you how to add a nav-header in the store like this one:Few readers
  • How Do I Cancel My Subscription
    Home Troubleshoot end user requests 3. How do I cancel my subscription? How do I cancel my subscription? If for any reason you wish to cancel your subscription plan, this is the article for you. Last updated 4 months ago In this article we'll go through the step-by-step process you'll need to complete if you ever want to unsubscribe from a shop's content subscription plan. Let's get started! Log in to the shop with your eFew readers
  • Why Do I Get An Error When I Want To Read
    Home Troubleshoot end user requests 3. Why do I get an error when I want to read? Why do I get an error when I want to read? Minimum requirements, outdated operating systems and outdated equipment. Last updated 4 months ago In this article you will find a list of devices and systems in which errors can be generated when wanting to download or even read online. Obsolete Apple devices: Iphone: Iphone 4 IphoneFew readers
  • Create A Newsletter Subscription Form
    Home Troubleshoot end user requests 3. Create a Newsletter Subscription form Create a Newsletter Subscription form In this article we will show you how to create and configure a form for your users to subscribe to your newsletter. Last updated 4 months ago A Newsletter is a digital bulletin that is sent with a certain periodicity (for example weekly, monthly or quarterly) to a list of contacts. These contacts must have prFew readers
  • How To Change The Support Email
    Home Troubleshoot end user requests 3. How to change the support email How to change the support email Learn how to modify the email address where the technical support requests of your users will arrive. Last updated 4 months ago 1 . Control Panel -Settings -Basic, Email notifications and support . (https://storage.crisp.chat/users/helpdesk/website/-/4/c/f/c/4cfcb32a9e952000/how-to-change-the-support-emai1rtFew readers
  • Reader Tools
    Home Troubleshoot end user requests 3. Reader tools Reader tools In this article, we will introduce you to integrated reader tools so that you can learn how your readers will enjoy your content. Last updated 4 months ago With your administrator user you will be able to open the reader in two ways: Clicking on Read on any title in the store. Accessing a publication from Control Panel Publications. Your reaFew readers
  • How To Purchase A Publication
    Home Troubleshoot end user requests 3. How to purchase a publication How to purchase a publication Last updated 4 months ago 1. Go to the shop and click on Login. If you have not yet registered, create your user account with a Google account, Facebook or email and password. 2. Browse the contents of the shelves or search for ebooks using the filters or the search engine. 3. Click on the ebook you wish to buy andFew readers
  • Refund User Payments
    Home Troubleshoot end user requests 3. Refund user payments Refund user payments In this article, we show you how you can refund your users' payments. Last updated 4 months ago 1. Go to Control Panel Users and find the user you need to refund the payment to. 2. Click on the number of purchased publications or plans under the corresponding column: PUBLICATIONS: (https://storage.crisp.chat/users/Few readers
  • How To Enter The Store
    Home Troubleshoot end user requests 3. How to enter the store How to enter the store Last updated 4 months ago 1. Enter your favorite store and click Sign in or Sign up . 2. If you haven't registered yet, create your user with a Google or Facebook account or with an email and password. 3. Sign in. (https://681b6e0f9df7d245c71a42dc.featurebase-attachments.com/c/article/6880fe6ce76b98d2ec65ddb9/019837e7Few readers
  • I Forgot My Password
    Home Troubleshoot end user requests 3. I forgot my password I forgot my password Last updated 4 months ago 1. Enter the store and click ok Sign in . 2. Click on Reset password : 3. Enter your registered email (where you will receive the recovery email) and click on Send password reset linFew readers

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