Edit Users Individually
Home
Users
3. Edit users individually
Edit users individually
In this article we show you how you can edit users from the control panel.
Last updated 4 months ago
1. Go to Control Panel Users.
2. Search for a user and click Edit:
You can make the following modifications:
Edit the email.
Modify the pFew readersLimiting The Number Of Simultaneous User Sessions
Home
Users
3. Limiting the number of simultaneous user sessions
Limiting the number of simultaneous user sessions
In this article we'll show you how to limit the sessions of specific users in the store.
Last updated 4 months ago
Decide on how many devices you want your user to be able to read from at the same time by defining a maximum number of simultaneous sessions.
⚠️ The default number of simultaneous sessions allowed for all users is 5. IfFew readersAdd A Custom Logo To Users
Home
Users
3. Add a custom logo to users
Add a custom logo to users
In this article we will show you how to add a logo that users will see when entering the store.
Last updated 4 months ago
If you want to personalize your users' session by adding, for example, an institutional logo, we will show you how to do it in simple steps.
⚠️ You must ask us to enable this functionality by writing to support@publica.la
1. Go tFew readersBulk Update Users
Home
Users
3. Bulk update users
Bulk update users
In this article we will show you how to update users in bulk using an Excel spreadsheet or Google Sheet.
Last updated 4 months ago
In this article we will show you how to update users in bulk using an Excel spreadsheet or Google Sheet.
1. Open the spreadsheet that we share here in Excel or GoogFew readersAssigning Publications To A User
Home
Users
3. Assigning publications to a user
Assigning publications to a user
In this article we will guide you step by step on how to manually assign publications to your users.
Last updated 4 months ago
This tool may become useful whenever you need to provide access to authors, offer free samples or wish to offer time-limited access to certain users.
Go to Control Panel Users.
Find the user you want to assign a publication to and clickFew readersView As User
Home
Users
3. View as user
View as user
In this article we will show you how you can see your store as your users see it.
Last updated 4 months ago
1. Go to Control Panel Users:
2. Hover over a user and click on the dropdown menu
(https://storage.crisp.chat/users/helpdesk/website/-/4/c/f/c/4cfcb32a9e952000/view-as-user021mFew readersCreate A Plan Administrator User
Home
Users
3. Create a plan administrator user
Create a plan administrator user
In this article we will show you how to assign the "Plan Administrator" role to your users.
Last updated 4 months ago
Assign administrator users to your plans so that they can see the statistics of users and publications of the chosen plan. It is common that when a plan is assigned to an institution or group, a user is chosen to view and control the usage, metrics and pubFew readersCreate A User
Home
Users
3. Create a user
Create a user
In this article we will show you how you can create users manually.
Last updated 4 months ago
Why can creating users manually be useful?
Because you make offline sales and you need to assign a plan or a publication to a user.
Because you want to offer temporary or permanent access to a user.
Because a user could not register
Because you want to add someone from your work team to collaborate withFew readersResetting A Users Password
Home
Users
3. Resetting a user's password
Resetting a user's password
In this article we will show how to reset a user's password from the store.
Last updated 4 months ago
Your users can request to reset their password in case they forget it, when logging in by clicking on Reset password.
In case they need to change their password, they can do it from "Account".
👉You can tell them these options are available to them as a first step.
IfFew readersUser Menu Sections
Home
Users
3. User menu sections
User menu sections
In this article we will show you the options of the user panel and what you can do in them.
Last updated 4 months ago
1. Sign in.
If you haven't registered yet, create your user with a Google or Facebook account or with an email and password. Here we share the help article where we show you how.
2. Once you've enFew readersUsers Statistics
Home
Users
3. Users statistics
Users statistics
In this article we will show you how to access your users reading metrics.
Last updated 4 months ago
It is crucial to know the behaviour of your users in order to plan the type of marketing actions to be carried out.
Go to Control Panel Users. There you will be able to access two types of metrics:
General: In it you will find the complete list of your users together with their individual sFew readersCancel A Subscription To A User
Home
Users
3. Cancel a subscription to a user
Cancel a subscription to a user
In this article we will show you how to unsubscribe your users.
Last updated 4 months ago
You can cancel subscriptions of users that you no longer want to have access to your publications, either because you want to end the trial period that you have assigned to them or because you no longer want to give them access to free content.
1. Go to Control Panel Users aFew readersImport Users In Bulk
Home
Users
3. Import users in bulk
Import users in bulk
In this article we will show you how to import users in bulk using an Excel spreadsheet or Google Sheet.
Last updated 4 months ago
You can easily add large numbers of users in bulk. We share an example form for you to use and we also explain each field so that you can complete them.
Let's get started!
📹Here you will find a complete instructional video
1. Open the spreadsheet thatFew readersRevoking Access To A Publication
Home
Users
3. Revoking access to a publication
Revoking access to a publication
In this article we will show you how to revoke access to publications that have been assigned to your users.
Last updated 4 months ago
Go to Control Panel Users.
Find the user whose access to the publication you want to revoke.
Click on the arrow icon and select the Assign publications option:
(https://storage.crisp.chat/users/helpdesk/websiteFew readersExport Users Report
Home
Users
3. Export users report
Export users report
Last updated 4 months ago
This will be useful for you if you need to view the information of your users in an Excel spreadsheet or Google Sheets to be able to carry out more detailed control, update them in a massive way , assign read permissions (https://help.publica.la/es/articles/6518726-asignar-permisos-de-lectFew readersAdd Admin Users
Home
Users
3. Add admin users
Add admin users
In this article we will show you how to create users with the "administrator" role in your store.
Last updated 4 months ago
Add admin users to allow different members of your team to modify, upload and view information from the store.
The administrator user will be able to:
Create other users and assign them plans or publications
Export list of users and publications and see statistics of both.
UpFew readersHow To Assign A Plan To A User
Home
Users
3. How to assign a plan to a user
How to assign a plan to a user
Manually assign plans to your users. This will allow you to give courtesy accesses or assign temporary sample accesses.
Last updated 4 months ago
Step by step :
1. Go to Control Panel -Users
2. Search for the user you want to add a plan to by using the search field.
📌 If that user is not registered yet, you can create it by following this tutorial. (https:/Few readers