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Users

All information related to your end users.
Bulk update users
In this article we will show you how to update users in bulk using an Excel spreadsheet or Google Sheet.
Add a custom logo to users
In this article we will show you how to add a logo that users will see when entering the store.
Add admin users
In this article we will show you how to create users with the "administrator" role in your store.
How to assign a plan to a user
Manually assign plans to your users. This will allow you to give courtesy accesses or assign temporary sample accesses.
Assigning publications to a user
In this article we will guide you step by step on how to manually assign publications to your users.
Cancel a subscription to a user
In this article we will show you how to unsubscribe your users.
Advanced reader settings
In this article, we'll walk you through the reader's configuration options that let you customize your visual and accessibility ex…
Create a user
In this article we will show you how you can create users manually.
Create a plan administrator user
In this article we will show you how to assign the "Plan Administrator" role to your users.
Edit users individually
In this article we show you how you can edit users from the control panel.
Export users report
Last updated 4 months ago
Import users in bulk
In this article we will show you how to import users in bulk using an Excel spreadsheet or Google Sheet.
Limiting the number of simultaneous user sessions
In this article we'll show you how to limit the sessions of specific users in the store.
Users statistics
In this article we will show you how to access your users reading metrics.
My Library
My Library is your personal space on the platform. From here you'll be able to see all the content you have available, pick up any…
User FAQs
This article will help you resolve your users' most frequently asked questions on the spot, without delays or intermediaries. Each…
Partial refunds for subscriptions
The Subscription Management Panel gives store administrators a centralized view of all active subscriptions. It complements the ex…
Resetting a user's password
In this article we will show how to reset a user's password from the store.
Revoking access to a publication
In this article we will show you how to revoke access to publications that have been assigned to your users.
User menu sections
In this article we will show you the options of the user panel and what you can do in them.
View as user
In this article we will show you how you can see your store as your users see it.