Troubleshoot end user requests

11 articles
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Written by Valentina Rojas

How to change the support email

Learn how to modify the email address where the technical support requests of your users will arrive.
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Written by Valentina Rojas. Updated over a week ago

How to purchase a publication

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Written by Valentina Rojas. Updated over a week ago

I forgot my password

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Written by Valentina Rojas. Updated over a week ago

How to enter the store

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Written by Valentina Rojas. Updated over a week ago

Add a link to Whatsapp

In this article, we show you how to add a Whatsapp button so you can be one click away from your reader users.
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Written by Valentina Rojas. Updated over a week ago

Reader tools

In this article, we will introduce you to integrated reader tools so that you can learn how your readers will enjoy your content.
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Written by Valentina Rojas. Updated over a week ago

Create a Newsletter Subscription form

In this article we will show you how to create and configure a form for your users to subscribe to your newsletter.
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Written by Valentina Rojas. Updated over a week ago

How to read without an internet connection?

In this tutorial we will teach you how to use the offline reading functionality.
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Written by Valentina Rojas. Updated over a week ago

How to redeem discount coupons

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Written by Valentina Rojas. Updated over a week ago

Refund user payments

In this article, we show you how you can refund your users' payments.
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Written by Valentina Rojas. Updated over a week ago

Why do I get an error when I want to read?

Minimum requirements, outdated operating systems and outdated equipment.
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Written by Valentina Rojas. Updated over a week ago